Due to increased order volumes as a consequence of the COVID-19 outbreak and lock-down, delivery has been affected for high value orders paid by card from time to time. Please find information on the alternative payment options below, to help reduce any delivery delays.
CREDIT CARD & EFT PAYMENTS
Credit Card payments take 3-6 days to reflect to our account. If your order is bigger then R3000 we suggest you use EFT as a payment method, if you can. For any order over R10,000 that you want to pay by credit card please first discuss with Antonia whatsapp 083 390 8690 in advance.
When possible, use Instant EFT for orders above R3000 to ensure faster (< 1 hour) delivery of your order. We bank with FNB so payments from FNB do not need to be instant. Check Payments Page for payment details. Please send us proof of payment to firstname.lastname@example.org and whastapp to Antonia 083 390 8690 to ensure fast delivery process.
PRE-FUND ACCOUNT via EFT
We advise companies that will do multiple and frequent orders to use this method (see Payments Page - section PREPAID EFT PAYMENT.
Loading SIMs To The Correct Network
Please use the following site for checking the correct SIM network before loading the SIMs. CRDB Centralized Reference Darabase
Normal working hours are from 08h00 to 17h00. Please avoid using 087 339 1155. The fastest way to communicate is to whatsapp Antonia 083 390 8690 (Managing Director) (do not call). She operates from home. If it is a company with special needs and there is a necessity to call, schedule phone call via whatsapp and then call. Your assistance will reduce the volume of phone calls and enable us to work faster through the orders. We will operate even after hours, but with slower response.
INSTANT PIN-LESS DELIVERY and FIRST TIME ORDERS
- Orders below R300 for new customers and orders below R5000 for regular customers will be delivered instantly
- Accounts will be cleared in max 1-2 hours. You can whatsapp Antonia if not cleared or if you need the order urgently.
- Account clearance means we allow orders between 0 and R5000 to be processed instantly and without our intervention.